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Why are emails are automatically deleting from my webmail inbox?

Question asked by braesidechurch on Jun 22, 2017
Latest reply on Jun 22, 2017 by shaw-phil

Every few weeks, older emails from my webmail inbox are suddenly disappearing, leaving me with just two or three weeks worth. Is there a setting I'm missing somewhere that would cause it to empty automatically? It's just suddenly started doing this, and I didn't change anything. Strange thing is...I have a separate Shaw webmail account for another address, and it's deleting!