AnsweredAssumed Answered

Atlas remote issues

Question asked by kmw92 on Feb 16, 2013
Latest reply on Feb 23, 2013 by kmouratidis

So I have been tasked with trying to fix my parents Shaw Atlas remote and/or cable box (unsure what model# it is the small basic box)




The issue-
About 2 days ago our remote stopped communicating with our cable box. It still works with the TV and stereo but we are unable to use the guide, change channels, you know, the important stuff. I have replaced the batteries, Tried all the sync codes for the cable box, unplugged the cable box, and even tried getting the remote to only work the TV (IE use it to change the channels on the tv not the box.) and so far nothing.


our box is 3 years old and the remote was replaced last year.


Any help with this would be greatly appreciated.