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how do i change the time shaw keeps my mail on the server

Question asked by dedlock on Jul 8, 2017
Latest reply on Jul 8, 2017 by shaw-jason

I recently discovered that Shaw has shortened the amount of time that it keeps my mail on the server. It appears to be about a month whereas it previously it was significantly longer than that. What is more I seem to remember that subscribers used to have some control over that feature. Now, I cannot seem to control the amount of time that Shaw leaves messages on the server or the number of messages that they leave on the server.


Can somebody please explain whether or not there has been a change in policy or service on this issue and whether I can change this somehow in Preferences?


Many thanks.