AnsweredAssumed Answered

VOD Comedy channel

Question asked by boight on Jul 29, 2017
Latest reply on Jul 31, 2017 by boight

I have the Gateway-Portal system.

I'm subscribed to Comedy Channel but can't order any of the shows on VOD.

I can find the episodes on VOD but I can't order.

There's no option of prices, just lock, add to wishlist and close.

If I try to add to Wish List I get the error "Failed to add VOD item to wishlist. Invalid title or customer is not subscribed".

I can order from any of the other channels I'm subscribed to.

There's no error codes, it happens on all 4 portals.

Help please.