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Unable to create Secondary Shaw ID

Question asked by colton_w24 on Jul 4, 2017
Latest reply on Jul 4, 2017 by shaw-tony

I used to have a Secondary Shaw ID but I removed it. Now i'm trying to re-register it but when I do it says "You already have a Shaw ID created with this e-mail address". So based off the message I think that the account still exists, so I try to reset the password but when doing that I get the following error message "Unknown Server Error (5,104)". Could a moderator please help me with this?

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