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Motorola DCX3200-M  remote not working

Question asked by rubytuesday49 on Jul 21, 2017
Latest reply on Jul 22, 2017 by colton_w24

My Mom has a:  Motorola   DCX3200-M   and her Remote (2020BO-B1)    

Her remote is not working right - it doesn't always acknowledge a number she has pushed,

very frustrating!   I realize this is an older unit   -  but is it possible to get a new remote?   :-)