I am seeing TMN Go ads on TV saying I can now download content to watch while offline yet for some reason, Shaw "does not support this". WTF? I pay you for this service. If I'm a subscriber, what the hell does it take Shaw to do to allow me to download content from TMN? If I'm signed in, that's all that should matter as a subscriber authentication.
Please remedy this ASAP as I am sick of being on the dying edge of technology with Shaw. You have a monopoly on cable TV and Internet service here so why can't you offer us some actual service?
Continually disappointedly yours,