Shaw Gateway won't delete programs

Discussion created by larryboy44 on Sep 5, 2017
Latest reply on Sep 8, 2017 by larryboy44

I have a Shaw Gateway PVR with a few Portals and an external hard drive attached.  I have a number of programs that I have deleted that still appear in the listings of recordings.  If I try to play them it says their deleted.  If I try to delete them again it says they are deleted.   


I have tried:

a) turning off/on the Gateway and external HD

b) powering off and disconnecting the external HD, and then turning off the Gateway, turning it back on and then reconnecting the HD.