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Hitron Modem and Wi-Fi Connections

Question asked by ospot on Aug 22, 2017
Latest reply on Aug 23, 2017 by shaw-lance

I have a Hitron Modem/Internet 150. When anyone new (or someone who hasn't connected in a while) tries to connect to Wi-Fi (24/5.0) they are unsuccessful. After I reboot the modem, they can now connect successfully? Support has yet to figure this out but it drives me crazy as sometimes after the reboot, a device that was already connected can no longer connect?? Anyone else have this issue?