AnsweredAssumed Answered

Poor Picture Quality

Question asked by igmiller1 on Sep 18, 2017
Latest reply on Sep 18, 2017 by shaw-don

For the past month I have been having continual and incredibly annoying issues with pixelation and sound dropouts. Not to mention picture freezing and then returning. These issues last only for a few seconds but the frequency of occurrence is a concern. Why is this happening?  It occurs on multiple channels and at different times during the day. My DCT was replaced by Shaw two years ago and I had multiple service visits before an unrelated problem was solved.