cancelling cable subscription

Discussion created by tonyvan on Sep 13, 2017
Latest reply on Sep 15, 2017 by shaw-harvey

Tried to cancel cable subscription.  Couldn't get anyone on the phone.  After 40 minutes hung up.  Went to Metrotown kiosk to cancel.  Got the most ignorant rep named Mila.  Kept spouting "it's policy" but she didn't understand what she was saying.  Came in frustrated but left mad.  Will never ever use Shaw again.  Mila should be fired for ignorance and smug attitude.