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Can anything be done about the packet loss?

Question asked by kevinds on Oct 5, 2017
Latest reply on Oct 8, 2017 by shaw-lance

Seeing very poor performance.  Nearly every test I run is poor, believe the source is related to packet loss.

 

I run everything through a private VPN (I have a dedicated server in a data center and a block of IPs I use at home)..

 

And yes, I am purposefully posting the public IPs, not much can be done with anybody having them outside of messing with my account..  184.64.32.79 is my Shaw IP, 69.12.88.50 is the data center box.  I started the VPN to have a little more control in troubleshooting my internet troubles (plus the static IP block that Shaw can't/won't provide)

 

I am attaching a couple MTR outputs (not traditional MTR but as close as I can get).  I am having issues at both sides, in both directions..  Causing me lots of issues with anything real-time..  Gaming, live media streams, telephone calls..

 

If I recall correctly, one is ICMP the other is UDP, in both directions.

 

Please let me know your thoughts.

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