AnsweredAssumed Answered

Shaw Go wifi on windows 10

Question asked by zards on Oct 7, 2017
Latest reply on Oct 7, 2017 by shaw-don

Hey, I'm having trouble connecting to shaw open on my windows 10 pc. I've added the mac address manually to my devices(my device limit has not been reached) and it will connect but says "no internet". It works on my phone so the hot spot is not the issue. When I run windows network diagnostic program it says Ip can't be configured. I've talked to someone at shaw and was run through some trouble shooting, had them add the mac address for me, ect but nothing worked.

This is a new computer and it worked fine on my old computer. Everything is up to date. Anyone have any thoughts?