.....and give me your thoughts.
Thanks for your time.
[Moderated by Shaw-Phil : Attachment collected and then removed for privacy.]
Hello janzenb ,
Sorry for any concerns regarding how the conversation about your account and CraveTV was handled. We would be more then willing to have this further reviewed after collecting some personal account information so we can review the account and related changes. We can do this through direct message, and we'll send you that message now to your Community Inbox.
If you choose, you can instead submit an Shaw.ca - Customer Advocacy form to directly request a supervisor follow up with you regarding this concern. You can simply provide them the chat reference number (listed in the transcript you posted), which they would be able to pull up and review in full.
Thank you for your co-operation.
Retrieving data ...