AnsweredAssumed Answered

My internet is extremely slow now. Speed test shows wildly varying pings, none lower than 9, d/l 0.1; up about the same. Checked all connections, unplugged main and internet modems. No splitters, no wi-fi.  HELP!

Question asked by al4 on Nov 8, 2017
Latest reply on Nov 8, 2017 by shaw-phil

OK, to recap:

Real basic set-up--ordinary PC; No wi-fi, no splitters, direct line to computer.

Main Shaw and internet modems unplugged as per instructions, all connections checked-- no improvement.


 Multiple Speed test results:

Pings from 55 to 9, usually in the 30's

Download no more than 1.1, usually 0.1-0.4

Uploads never more than 0.1