Since about 6pm yesterday not been able to get wifi or any shaw tv. Apparently no outage. Tried power in and power off etc...and more suggestions
Hi jules666 ,
Sorry to hear about challenges with your services. Since both services are down, it could be a signal challenge to your home (individual home or small area outage). We would recommend to reach out to our real-time support teams via phone, chat or social media found at https://www.shaw.ca/contact-us/.
If you would like assistance here on the Shaw Community, we will now send a private message to your Community Inbox you can reply to with your account information. We'll follow up you as soon as we can, but may not be as quick as our other options mentioned. Thank you for your understanding.
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