Just got a hitron modem from shaw,not new,obviously used, iPhone connected via wifi, laptop times out every time,can't connect via wifi, not a laptop issue in any way. How can I make this hitron modem work properly?
Hi zacharymetal ,
We would recommend to try a factory restore of your modem settings to see if it can allow these other devices to connect. See "Pin-Hole Reset" on Hitron CGNM-2250 Advanced WiFi Modem - Guide. Let us know if this has helped... also be sure to try your device on both the normal and the "5G" networks, if the device is able to support both 2.4 ghz and 5.0 ghz connections.
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