AnsweredAssumed Answered

Emails not loading

Question asked by jcostello1975 on Nov 27, 2017
Latest reply on Nov 27, 2017 by shaw-ken

I had to set up my email on a new android phone the other day and forgot password so I changed it. Then, I went to Microsoft Outlook on desktop and edited the account settings with new password. Now my email is not loading. Can I delete the account and set it up again? When I click to remove I am getting warning that I will lose cached files. Will this screw up my email? I am worried that I already tried it a couple days ago and that is why it isn't working. I did it all while I was very sick and that's why I can't totally remember if I already deleted account and set up again after editing didn't work or not. I normally would not have changed email on android but found it out but was very sick and so just changed it.