I have the new gateway and the remote now has skip forward button not working the remote does not light when the button is pressed all other buttons work .
Yes the battery's are new .
Sounds like it may be faulty. I am going to send you a private message to get your account information and see how we can get you a new one. Please check your community inbox. Thanks!
Well i guess its just a waiting GAME or just game sent a message that i received and have not got a message in return .I am glad when purefibre comes across the street because it will be over for SHAWCABLE and there surplus hardware and COAX feed
Hi cdx304 ,
We've received and replied to your private message. Let us know there if you need any further assistance.
I guess SHAWCABLE is still the company that is cheap to the core .Pay to replace a remote really that is very funny or go to a retail store and deal with a shawcable bot and wait in line and deal stupid questions twbtfd !
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