I ordered a modem on Tuesday October 31, 2017 and it's now November 29, 2017.
What's taking so long? I'm starting to think that I should just go with a different internet provider because this is just ridiculous.
Hi shrivel ,
Sorry to hear about delays with receiving your hardware order. Normally it should be about 1 week (maximum 2 weeks) for delivery. We would recommend to reach out to our customer service teams via Social Media, Chat or Phone to verify your order status and we can run a trace on the package that should had been mailed out. Sorry for any inconvenience.
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