AnsweredAssumed Answered

I cannot connect my laptop to my new Hitron CGNM-2250 modem without an Ethernet cable. My laptop easily connects to other networks so I believe it's a problem with the modem. I would very much appreciate help :^)

Question asked by sagegreen on Jan 1, 2018
Latest reply on Jan 1, 2018 by shaw-eva

Every other device in the household is connected, and they all work great. I have an Acer laptop that runs on Windows 10, and whenever I try to connect to the wifi it displays the message, "can't connect to this network." I've tried restarting both my laptop and the router, I've uninstalled and reinstalled the driver software on my laptop, I've been on countless websites trying to find out what the heck is wrong but I have had no luck. I don't know for sure whether it's a problem with the modem or my laptop, but any help at all would be greatly appreciated.