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sound cutting out on bluesky movie network channels

Question asked by quigleysteve on Jan 1, 2018
Latest reply on May 4, 2018 by shaw-tamara

over the past weeks I've noticed that audio on multiple channels cuts out every now and then. recently it's been getting worse.  I mostly watch the movie network channels as well as a few others.  currently I am watching money monster on 474.  audio cuts out every couple minutes or so.  this same problem was occurring back in the spring and the techs found an issue with the feed across Shaws network and fixed it.  if you look at my previous forum post line it will show you and give you a good place to start.