AnsweredAssumed Answered

Can't delete free preview movies.

Question asked by bob171 on Jan 17, 2018
Latest reply on Jan 26, 2018 by dutri1406

You recently had a free preview of Hollywood Suite (289, 290, 291 and 292).

My PVR allowed me to see these channels in my Guide.  I recorded a few of the movies.  I am still watching some of them.

Because the preview period has ended I no longer see the channels in my Guide.

When I look at my Recordings these movies no longer have a Channel Number beside the name of the movie.

When I select "Play" it actually does play the movie.

When I select "Info" it has no information -- it displays a box with the current channel in the top right which is correct but it displays no other information on the screen.

When I select "OK" to select that movie it says "Info is unavailable for this recording at this time".

Because I cannot select "OK" I cannot delete the recording.