AnsweredAssumed Answered

Is BlueSky Gateway remote RF only

Question asked by ltcustomer on Jan 20, 2018
Latest reply on Jan 21, 2018 by ltcustomer

Had an install done just this past week. This morning started to look at adding control of the gateway to my Harmony remote because there are video switches, receiver, TV and other devices that all need to be controlled simultaneously. After no success I finally looked at the details of the remote that comes with the Gateway. It appears that it controls the Gateway by RF only (not infrared(IR)) - it has an IR function but only uses it for very basic control of a TV. Is this correct? If so, is there an IR version available? If not, then how do I get the included remote to control all these other devices including power on/off, input changes on each, etc. in very specific sequences just like the Harmony remote does? If this is not possible then this isn't acceptable....