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How to configure Epson all-in-one with Shaw Digital Phone Terminal and Conexant USB Modem

Question asked by skippdiddly on Feb 25, 2018
Latest reply on Mar 1, 2018 by skippdiddly

The USB modem is connected to a USB port on my printer.  When I try to fax with the Epson Fax Utility I get error: Dial Tone Detection Fail.  I'm not sure where the printer phone cable fits into the configuration.   I'm using a single line from the DPT (Motorola SBV5220) which goes to one of the 2 jacks on the USB modem to computer.  The other jack goes to the phone.  Would I need a telephone line splitter or switch right out of the Shaw phone modem to USB modem and route one phone cable directly to the printer?  I haven't set anything up with Shaw, other than phone service, and I don't know if I need to or if there a charge.  Any advice would be appreciated.