AnsweredAssumed Answered

Go Wifi - iPhone 8 MAC Address

Question asked by mpmp on Jan 22, 2018
Latest reply on Jan 29, 2018 by mpmp

When I try to register my device for ShawPasspoint, it repeatedly uploads the wrong MAC address... by this I mean that if I use the Shaw Go-WiFi App, or online via my.shaw.ca (on my phone), when I register the device and install the profile, it actually grabs an address (from somewhere) and stores it as one of my 10 devices, but because it doesn't match my WIFI address under: Settings--> general --> about --> Wifi Address, I go from hotspot to hotspot and it never registers me as having been there.  I tried adding the address manually, but when I get to a hotspot, it just keeps on clocking, but never connects.  No issues connecting to ShawOpen.

 

Anybody else have this problem?  Looking for ideas.

 

Thanks!

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