Attachments not viewed or downloaded with Shaw Exchange email

Discussion created by latte on Feb 3, 2018
Latest reply on Feb 4, 2018 by shaw-don

As of yesterday, both my husband and I can not view or download attachments received in our Shaw exchange system email on our phones(2 different androids)   As an experiment, we switched to to IMAP shaw system email and the attachments were viewed and downloaded as normal. The gmail accounts on our phones also downloaded the attachments as normal.  The problem is with Shaw Exchange.  We prefer not to switch to IMAP as it will not read all our contacts list.

Does anyone have this issue?