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Packet Loss/Ping Issues

Question asked by justin10540 on Feb 9, 2018
Latest reply on Feb 9, 2018 by shaw-shaun

Hi there! I am currently experiencing ping and packet loss issues while trying to play League of Legends. I want to ask for advice or opinions or answers based on these two tests results before contacting a Tier 2 Agent to investigate the problem. When answering my question, please be very simple and easy to understand. Thank You!

 

 

192.64.170.252 Results

| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 50.64.64.1 - 1 | 2585 | 2569 | 7 | 126 | 3855 | 12 |
| 64.59.152.89 - 1 | 2810 | 2804 | 8 | 15 | 95 | 10 |
| rc1wt-be90.wa.shawcable.net - 1 | 2806 | 2799 | 12 | 18 | 98 | 16 |
| six.riotgames.com - 1 | 2814 | 2809 | 12 | 19 | 81 | 17 |
| 104.160.129.44 - 1 | 2810 | 2804 | 12 | 18 | 98 | 15 |
| ae30-br01.chi01.riotdirect.net - 1 | 2806 | 2799 | 52 | 58 | 164 | 52 |
| 104.160.131.101 - 1 | 2822 | 2819 | 53 | 59 | 140 | 58

 

104.160.131 Results

| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 50.64.64.1 - 1 | 2481 | 2465 | 7 | 129 | 3845 | 9 |
| 64.59.152.89 - 1 | 2686 | 2676 | 9 | 15 | 98 | 13 |
| rc1wt-be90.wa.shawcable.net - 1 | 2686 | 2676 | 12 | 18 | 119 | 15 |
| six.riotgames.com - 1 | 2702 | 2696 | 12 | 18 | 83 | 13 |
| 104.160.129.35 - 1 | 2690 | 2681 | 12 | 18 | 76 | 25 |
| ae30-br01.chi01.riotdirect.net - 1 | 2698 | 2691 | 52 | 59 | 135 | 54 |
| 104.160.131.1 - 1 | 2698 | 2691 | 52 | 59 | 162 | 54

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