iannn

Ping spiking constantly in online games (CS:GO)

Discussion created by iannn on Feb 13, 2018
Latest reply on May 22, 2018 by yaboku

Shaw plan: Broadband 150

Modem: Hitron CGNM-2250

 

I play CS:GO at a semi-professional level, and I am having a very significant issue while playing online matches and with other online games as well. While my AVERAGE ping is normal, I get ping spikes at near constant intervals that makes the game very difficult at my level. In CS:GO recoil or 'spray' control is very important, and with the current issue it is almost impossible because my bullets end up 'skipping' and I'm unable to match the spray pattern.

 

Here is a clip of the ping spike in action: shaw internet

 

You can see at the bottom that my ping averages about 55, however multiple times spikes up over 100, at which point even pulling out my weapon becomes choppy and skips. The clip is when I am streaming (at 4500 bitrate), however the issue persists when I am not streaming as well.

 

This is confirmed by running WinMTR, showing that it has nothing to do with CS:GO or streaming. Here is my WinMTR result:

 

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                LEDE.lan -    9 |   87 |   80 |    0 |    0 |    0 |    0 |
|                             50.71.160.1 -    0 |  149 |  149 |    8 |   20 |  125 |   22 |
|          rc3sc-be101-1.wp.shawcable.net -    0 |  149 |  149 |    8 |   21 |  124 |   18 |
|      rc2nr-hge0-19-0-1.wp.shawcable.net -    1 |  141 |  140 |    0 |   20 |  191 |   12 |
|      rc3ec-hge0-16-0-0.il.shawcable.net -    1 |  140 |  139 |    0 |   52 |  194 |   49 |
|                ae7.cr7-chi1.ip4.gtt.net -    1 |  141 |  140 |    0 |   53 |  193 |   42 |
|          xe-10-1-0.cr8-chi1.ip4.gtt.net -    1 |  140 |  139 |    0 |   52 |  194 |   42 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

You can see that even with a very small sample size (140), my ping averages 40, however my worst ping is 194. This was run with nothing else happening on the network. I have also tried running it with SQM QoS enabled on my router (running LEDE), and it had no affect.

 

My Hitron modem is running the latest firmware. I have tried both using the Hitron modem in the normal mode as well as using my own router with the Hitron in Bridged mode. Nothing has helped at all. This is a serious problem for me, and I need some type of solution.

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