AnsweredAssumed Answered

Constant Ping Spikes and Packet Loss on Online Games

Question asked by finestsilver on Mar 6, 2018
Latest reply on Mar 6, 2018 by shaw-shaun

Running on the 150 mbps plan, I am frequently getting ping spikes of 180-400 ping in my online gaming. I am the only person in the house using the internet, so it is not a bandwidth issue. I am also able to keep the high download speeds constant, the packet loss is only noticeable in applications that require a stable connection at all times. 

 

This is frustrating as it has gotten to the point where I can't even play online anymore. This is the WinMTR data I've gathered from pinging Battle.net (The server for one of my online games).

 

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| ANDYS-AIRPORT-T - 1 | 399 | 398 | 1 | 2 | 101 | 2 |
| 50.65.128.1 - 2 | 383 | 378 | 9 | 30 | 564 | 10 |
| 64.59.186.189 - 1 | 399 | 398 | 10 | 20 | 142 | 11 |
| 66.163.70.130 - 1 | 391 | 388 | 10 | 22 | 228 | 35 |
| 66.163.70.77 - 1 | 391 | 388 | 24 | 38 | 254 | 27 |
| rc4ec-be25-1.il.shawcable.net - 1 | 399 | 398 | 40 | 55 | 370 | 46 |
| eqix-ix-ch1.blizzard.com - 1 | 399 | 398 | 40 | 55 | 370 | 42 |
| ae1-br01-eqch2.blizzardonline.net - 1 | 395 | 393 | 41 | 53 | 187 | 48 |
|xe-0-0-0-0-br01-eqla1.blizzardonline.net - 1 | 395 | 393 | 72 | 89 | 331 | 78 |
| be1-pe01-eqla1.blizzardonline.net - 1 | 395 | 393 | 72 | 86 | 366 | 75 |
| lax-eqla1-ia-bons-01.blizzardonline.net - 1 | 395 | 393 | 72 | 88 | 364 | 78 |
| No response from host - 100 | 81 | 0 | 0 | 0 | 0 | 0 |
| 24.105.29.30 - 1 | 395 | 393 | 72 | 77 | 193 | 73 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

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