When said show is recorded, later on when i attempt to watch it it does not play. It has happened twice with the same tv show and i have never encountered the issue on any other recording before. Only happens with this one tv show recorded.
I haven't heard of any known issues like this but can double check for you. What show is it?
The show is Judge Judy, channel 208.
On the Shaw Gateway, Channel 208 is Fox - WUHF Rochester. It's available in the Timeshift theme pack, or in our Popular TV, Premier TV and Best of HD theme pack.
Just to confirm, first, are you subscribed to one of those packages? And second, does the channel play in live TV when you tune to that channel?
I'm not subscribed to one of the packages you mentioned but I am subscribed to the HD Plus package. Yes, the channel plays in live TV when I tune to it.
Actually, both times that I have encountered the issue, the show had been playing live and at some point during it I would press record to watch at a later time.
So to confirm, when you were watching the show live and recorded it the recording would not work at a later time? How far were you into the show before you recorded it? Also, what if you set a recording before the show started? Does that play properly?
I looked into this on our end and there are no known incidents.
Yes, that is correct. It was maybe 10 minutes in when i pressed record in both cases. I have set a recording prior without watching live and it has always played from the pvr with no issue.
Okay, I am going to send you a private message! Please check your community inbox.
Retrieving data ...