alana

Sound turns back on hours after shut down

Discussion created by alana on Mar 3, 2018
Latest reply on Jul 19, 2018 by shaw-don

Does anyone know why or how the sound could be turned back on by itself? It sounds stupid but... every night we power down the TV and Sound Bar using the "All Power" option on our Shaw remote. TV shuts down.... sound bar displays "off/goodnight". Then hours later at about 3am (every single night since the first night we had BlueSky) the sound suddenly turns on. We now are just making sure the volume is turned down to zero before bed because we are sick and tired of being startled awake and having to get out of bed to turn it off (again!).

 

I have looked at every setting I can think of and can't figure it out. Any suggestions? All equipment is exactly the same except for having upgraded to BlueSky a few months ago. It makes no difference turning soundbar off manually.

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