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Shaw ID not working as authentication for Shaw Go Wifi

Question asked by colton_w24 on Mar 6, 2018
Latest reply on Mar 20, 2018 by shaw-ken

I was at a Shaw Go Wi-Fi hotspot today and was trying to register my device but for some odd reason it wasn't letting me use my Shaw ID so I had to use a Shaw Email account. The Shaw ID I was using was a Secondary Shaw ID so maybe that was why? I didn't have the chance to try a Primary Shaw ID so I'm not sure if that would have worked. Regardless shouldn't a Secondary Shaw ID work for Shaw Go Wi-Fi?

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