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Update on gateway problem

Question asked by allankeir on Mar 10, 2018
Latest reply on Mar 15, 2018 by shaw-eva

Hi any one else having the gateway problem where the Technician says

“we are aware of an issue on our end which is currently preventing the Gateways from properly activating. This is being worked on with priority right now by our IT teams ”

No tv service on my cable box or gateway system since Thursday when they reinstalled my tv equipment account info. 

How long should I wait ?