On dell laptop. Getting error "api.getchannelmap.200". Please help.
Hello conradg, sorry to hear you're having some trouble with FreeRange on your laptop. Have you tried testing the FreeRange app to see if that works or if you get the same error?
I just tried the app on my iPad and no luck. It says "We didn't find a match. Try adjusting your filters to broaden your search."
I cleared all filters, but nothing is showing up still.
Hmm, ok I've sent a DM to your Community Inbox so we can collect your information and see if we can get this escalated.
I have been having the same issue for over a week in the app and web browser and nobody has been able to fix it
It hasn't worked on any of my devices for over 3 weeks now. I just see a message that says "Sorry we're having some trouble" "Please try back soon". I've given up chatting with support as Shaw has obviously given up on Freerange live tv.
Hey mike10dude and pricer,
I am sorry to hear that you've had continued troubles. I would like to take a closer look as FreeRange TV should be working! It has been for me and it is an amazing feature. Please check your community inbox.
already got fixed
I am having the same issue. FreeRange hasn’t worked on my phone or tablet for a week. Please help!
We will need to get your account information to see if we can get this working again. I will send you a private message in a moment. Alternatively, you can also use our online chat to get real time support.
I am having this same problem on my Hp all in one desktop
Are you noticing this on the App as well? Do you also notice this on other browsers?
I have same problem. "api.getchannelmap.200"
Hello albertkuo, I've sent a DM to your Community Inbox so we can take a look at this for you and see if we can get you up and running.
My Shaw Free Range hasn't worked for over one month. Shaw tech came over to do a modem install and said it was a back end issue and that he would send an e-mail to another tech, another week and it still doesn't work. It keeps saying ""We didn't find a match. Try adjusting your filters to broaden your search."
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