My "resume" function has disappeared from the options list along with the fast forward and rewind in 20 minute blocks. What gives?
Thanks for getting back to us. I did a bit of digging and it looks like this is a known issue. Currently no fix for it but the HD Guide developers are aware and working to get it fixed ASAP. Sorry about that! I was hoping it was something that we would be able to fix with a bit of troubleshooting.
Sorry to hear that! Would you be able to confirm what type of cable box you're currently using in your home? How long has this been happening for?
Box is DCX3510-M The rewind and fast forward in 20 minutes blocks disappeared months ago. Noticed the resume option was gone on Fri. apr.6 I got a phone call and stopped the playback when I wanted to resume option was not there and had to fast forward for 15 minutes (2 hrs of play time) to continue. Tried turning unit off and on, no difference. Son has same box and has same issue.
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