Hello, i am just gonna make this as short as possible because it seems like nothing is being solved considering how many forum posts there are about this problem.
Basically, Shaw likes to connect to Chicago rather than Seattle when trying to go to California servers so it messes up a lot of things for people using Shaw for gaming,etc. (I've been dealing with this problem for about a year now and i can confirm with a lot of tests and experimenting around that it is the problem. People on the forums talking about this specific issue too make the problem make a lot more sense.)
So my question is , When is this going to be fixed? If so, when and how. As far as i know there is a forum post on this issue that goes back to 2014. It is 2018 and it sucks. It may look good on shaws end but the customers using it have to suffer because the routing is bad.