AnsweredAssumed Answered

Being dropped

Question asked by john@capbridge.com on Feb 21, 2013
Latest reply on Feb 21, 2013 by john@capbridge.com

I have been consistently dropped from my Internet and TV service ever since I have joined with Shaw and it is getting worse.  The internet seems to go out on a more consistent basis and seems to be linked to the time of the day, which is 3:00.  The TV on the other hand seems to go out on a much more random basis. What can be done to fix this problem and is it common in the area where I live?  Rebooting the Cable modem and the Shaw Box only fixes the problem in the short term.

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