AnsweredAssumed Answered

Gateway HD PVR voice out of sync

Question asked by barnabeg on Apr 28, 2018
Latest reply on May 2, 2018 by barnabeg

Hello all: recently we notice that watching TV on our Gateway,

(1) voice is out of sync with the video

(2) video every so slightly jerky, as if frame rate is slower then before


However watching same content (live or recorded) on a portal is just fine...


Tried rebooting and no diff.  I am guessing a new software load on April 18 is the likely suspect?