AnsweredAssumed Answered

webmail trash and junk no longer auto-deleting

Question asked by atelepen on Jun 19, 2018
Latest reply on Dec 27, 2018 by shaw-tamara

I use Shaw webmail on my computer and on my phone (just with the browser on both, not with any mail program). Up until a few weeks ago, about once a week anything that had been in my trash or my junk folder for more than a couple of weeks would disappear.


My mail account no longer is doing this. The oldest thing in my junk folder is dated May 13 so it must be at least a couple of weeks ago that it stopped doing it.


It was just convenient because I didn't have to delete things from my trash and junk folders myself, because they would disappear themselves after a while. Is this a glitch or is there something I need to change at my end? I see nothing in Preferences for this, although I'm sure there used to be a setting.