zylonite

Increase of latency in downtown Calgary Shaw internet for gaming

Discussion created by zylonite on Jun 2, 2018

I am on Shaw 150 in Calgary downtown in a building with an actual Shaw node. However my ping is getting worse every month. BF1 and Overwatch have become almost unplayable. My ping in Overwatch used to be 40ms and now its almost in the 100ms and my BF1 ping has gone from 80ms to 150ms. My router is an ASUS N66U up to date with the latest firmware and everything is connected through Ethernet. I have also tried other routers and same issue. Below is my trace route to EA sever. This issue has only happened in the last 3 months or so. I used to have a tolerable ping before that.

 

Test performed on Saturday morning 8AM-9AM (should not have such traffic like the weekdays)

Test performed on Ethernet connection direct to the router (No switch, No repeaters, no nothing). 

 

Tracing route to easo.ea.com [159.153.234.54] (Battlefield 1 server NA West)
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 9 ms 10 ms 9 ms 184.64.192.1
3 12 ms 11 ms 18 ms rc3no-be102-1.cg.shawcable.net [64.59.133.213]
4 191 ms 58 ms 42 ms rc2wt-be100.wa.shawcable.net [66.163.75.233]
5 26 ms 25 ms 25 ms ae-7.a00.sttlwa01.us.bb.gin.ntt.net [168.143.229.41]
6 25 ms 25 ms 26 ms ae-9.r04.sttlwa01.us.bb.gin.ntt.net [129.250.5.117]
7 26 ms 26 ms 24 ms ae-0.a01.sttlwa01.us.bb.gin.ntt.net [129.250.5.86]
8 31 ms 31 ms 31 ms ae-0.level3.sttlwa01.us.bb.gin.ntt.net [129.250.8.218]
9 50 ms 50 ms 51 ms 4.69.214.66
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 200 ms 91 ms 97 ms 100.65.1.66
14 226 ms 96 ms 91 ms 159.153.92.98
15 241 ms 92 ms 99 ms 159.153.93.6
16 243 ms 100 ms 95 ms 159.153.225.67
17 90 ms 90 ms 92 ms fert01-eqx-iad.ea.com [159.153.226.65]
18 * 385 ms 330 ms easo.ea.com [159.153.234.54]

 

 

Tracing route to 24.105.30.129 over a maximum of 30 hops (Overwatch Sever NA West)

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 51 ms 10 ms 12 ms 184.64.192.1
3 10 ms 10 ms 15 ms rc3no-be102-1.cg.shawcable.net [64.59.133.213]
4 26 ms 224 ms 99 ms rc2wt-be100.wa.shawcable.net [66.163.75.233]
5 28 ms 27 ms 28 ms rc1wt-be18-1.wa.shawcable.net [66.163.64.81]
6 28 ms 29 ms 39 ms eqix-se2.blizzardentertainment.com [198.32.134.68]
7 31 ms 29 ms 30 ms ae1-br01-eqse2.blizzardonline.net [137.221.73.33]
8 215 ms 130 ms 61 ms xe-0-0-0-1-br01-eqsv5.blizzardonline.net [137.221.65.40]
9 53 ms 240 ms 127 ms xe-0-0-1-1-br02-eqla1.blizzardonline.net [137.221.65.6]
10 53 ms 53 ms 53 ms be2-pe02-eqla1.blizzardonline.net [137.221.68.73]
11 56 ms 55 ms 53 ms lax-eqla1-ia-bons-03.blizzardonline.net [137.221.66.7]
12 54 ms 53 ms 55 ms 24.105.30.129

Trace complete.

 

Outcomes