I recently subscribed to TMN/HBO Canada ( about 3 hours ago) and the VOD content for the channels still shows as unavailable. I was wondering how long it should take for the VOD portion of the subscription to be added.
Thank you for reaching out. Generally, the VOD content should be available right away once you have access to the channels. There are times that it may take a little longer to load up. What troubleshooting steps have you tried so far such as Resetting your digital box?
Can you check to see if you have access to the content through FreeRange TV to make sure the content is loading up? If you can view the content on FreeRange TV (VOD portion) your cable box should load the content up.
Let me know how it goes.
Tony | Community Mod.
Well, I had reset the box an hour ago by unplugging it for 30 seconds and plugging it back it, and it still wasn't showing the VOD. It was showing in Freerange just now, so I unplugged the box and plugged it back in again, and now it is showing there too, so it's working now.
handyandy Awesome! Glad to hear it is working for you. Let me know if you have any other questions. Have a great day!!
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