Hi, I have a 2nd wireless computer in my basement and I haven't been able get into internet for some time. I think I may have to enter my Cisco Serial Number on my Shaw Internet Access. What happens when I click it to connect it says there's no internet connection. Yet I do have internet connection on my other computer in my living room. So....could someone tell me how to enter my Cisco Serial Number on my Shaw Internet connection? My apologies for probably not having explained this all that well.