AnsweredAssumed Answered

To many buttons on remote for 84 year old senior

Question asked by mcusick on Feb 22, 2013
Latest reply on Feb 22, 2013 by shaw-matt

Hi There,


We just moved my mother-in-law to a retirement home and just had the digital box installed on her TV by shaw. In order to watch her TV she needs to turn on the TV and the digital box from the remote. If she turns on the box before the TV she does not get the guide or is able to successfully get the the channels. She is completely frustrated and had recently suffered a stroke which also doesn't help her. We have made a template of the remote for her and instructions on how to use... but she still gets all mixed up. Any suggestions as to another type of remote that is available or a setup where both the TV and cable box turn on at the same time??


We are having to visit her every day just to sort her TV problems which just is to complicated for her. She normally loves her TV and would spend hours of enjoyment watching her favorite shows.


Thanks for any suggestions you may have.