Massive issue with all broadcasts in Richmond, BC. Black screen all around except for channel 2.
In Nanaimo I can get Ch 2 and the Golf Channel HD. Can't find anything else. Black screen message only.
Is it a holiday in Alberta or are you just swamped with reports and unhappy customers as usual?
"Some customers may be seeing a black screen on certain channels. We are working to resolve this as soon as possible and apologize for any inconvenience this may have caused."
edit "...is causing."
Thanks for the update. Potential ETA would be great.
Jun 7 – National | Black Screen/No Signal on Some Channels - Outage [Resolved]
Here in Lillooet, Global Vancouver is a green screen.
We're so "green" in Vancouver!
Shaw update:
Updates
- 8:25 AM PT/11:25 AM ET: Customers may be able to access some channels online directly through the broadcaster's website by logging in with a Shaw ID. For example:
https://www.tsn.ca/liveSportsnet Now
TSN Live
Watch Live TV Online | Global TV Live On-Air Stream
Watch TV Online | Watch Full Episodes For Free | CTV
Watch - CBC Player
- 8:05 AM PT/11:05 AM ET: Our technicians continue to work to resolve the problem.
- 7:28 AM PT/10:28AM ET: Depending on what type of cable box you have, you may see a different error message like "no signal" or a black screen. These are all related to the same issue. Once again, our technicians are working as quickly as possible to have service restored and we sincerely apologize for any frustration this has caused. Thank you for your patience.
My update:
Have even numbered channels up to 16 in Richmond.
Unfortunately, TSN LIVE doesn't work either!! Can't sign in or anything besides stare at the website.
- 8:25 AM PT/11:25 AM ET: Customers may be able to access some channels online directly through the broadcaster's website by logging in with a Shaw ID. For example:
Shaw truck outside. Coincidence?
Terribly sorry for today's inconvenience with the disruption to the channels. This has been resolved as of the late AM
"Some customers may be seeing a black screen on certain channels. We are working to resolve this as soon as possible and apologize for any inconvenience this may have caused."
edit "...is causing."
Thanks for the update. Potential ETA would be great.
Jun 7 – National | Black Screen/No Signal on Some Channels - Outage [Resolved]