Just missed a sim race I'd been looking forward to all day because of an unannounced Shaw "maintenance outage". I get hit with these things regularly, presumably because I tend to be online around 1am, which is apparently when Shaw likes to spring these outages on us. I know most people are asleep at that time, but that doesn't mean some people aren't inconvenienced by these outages! The least you could do is actually post them in advance on the service updates page so we could have some warning. Every other utility seems to manage to keep things running at night; why is it that for internet we have to deal with this? I've stuck with Shaw thus far because they have the highest speed, but at this point I'd take lower speed for halfway decent reliability.