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My Gateway HDPVR won't record pre-set shows

Question asked by bmckee2 on Jun 19, 2018
Latest reply on Jun 20, 2018 by shaw-harvey

My Gateway HDPVR has started canceling recordings of shows that I have pre-set recordings for. This is for shows that I have set individual recordings for - notably World Cup Soccer Matches - and shows that I have series recordings set for. It started doing this on Sunday June 17, 2018.

 

When I look in Scheduler under "Canceled" it shows the name of the program and the following message:  "Not recorded (error)"

 

If I start a recording manually when the show is on there is no problem. But of course this is not practical for something shown overnight, like most of the World Cup Matches.

 

Any advice?

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