AnsweredAssumed Answered

Fix tv guide

Question asked by bdagolfer on Jun 22, 2018
Latest reply on Jun 25, 2018 by shaw-shaun

Last Tuesday my TV Guide on the Arris Gateway went from the time-grid listing layout to showing just the channels. Obviously this is useless for a PVR, as nothing is being recorded. I have reset the Gateway and each portal individually, verified each portal has the guide setting enabled, but to no avail. I was on hold with Shaw support for 48 minutes before the call was dropped.

 

How can I fix the guide so I can actually see what is on each channel?

 

Thanks,

Alan

Outcomes