AnsweredAssumed Answered

Fix tv guide

Question asked by bdagolfer on Jun 22, 2018
Latest reply on Sep 10, 2018 by tremben

Last Tuesday my TV Guide on the Arris Gateway went from the time-grid listing layout to showing just the channels. Obviously this is useless for a PVR, as nothing is being recorded. I have reset the Gateway and each portal individually, verified each portal has the guide setting enabled, but to no avail. I was on hold with Shaw support for 48 minutes before the call was dropped.


How can I fix the guide so I can actually see what is on each channel?