AnsweredAssumed Answered

Webmail will only load in HTML mode

Question asked by mortmain on Jul 4, 2018
Latest reply on Jul 12, 2018 by shaw-tony

When I try to load Shaw Webmail in the mode I've been using for years (don't know what this version is called) it will not load at all. The program opens without trouble in HTML mode. This problem has persisted for several days.

I'm running Windows 7, my browser (Firefox) is up to date; as are the antivirus programs Norton 360 and Malwarebytes Premium. I do not run ad blockers or any other kinds of filters on Shaw sites.

No other internet troubles, hardware and connections are OK.

Does anyone know what may be happening here? I'd like to go back to using the version I've always used.