my phone is down again, this is happening every three four days.
I'm sorry you've had these problems with your phone. I'm not sure what troubleshooting you may have done so far, but there are steps you can try in the following document:
No Dial Tone on All Phones
I'll also be checking this further from my end and I'll be sending you a direct message, so please check your Inbox at the top ^.
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